Frequently Asked Questions


Where is Hartselle Storage located?

What are the office hours?
  • Monday through Friday from 8 AM to 5 PM.

What are the access hours?
  • Access your unit 24/7.

Am I required to store long-term?
  • We provide flexible month-to-month lease options. Store with us short or long-term.

What documentation do I need to rent a unit?
  • A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?
  • Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I pay my storage bill?
  • Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.